Field service management software that keeps the whole record

Provenance runs the working day for service businesses whose work, and whose reputation, is worth documenting: scheduling, dispatch, quoting, invoicing, payments, inventory, and payroll in one workspace. An Operations Adviser plans the day, costs each job, and flags margin leaks and crew shortages before they bite, while signatures, photos, and condition reports land on a record that holds up when questions come later.

What Provenance does here

Built for trades where the record matters

HVAC, plumbing, and electrical firms with commercial clients; installers and delivery crews; art and design logistics. When your customer is a property manager, a general contractor, or an estate, “the job is done” is a claim. Provenance makes it a documented fact, with timestamps, signatures, and photos attached to every visit.

Automation with sign-off, not a black box

Routine busywork, assigning the obvious crew, drafting the invoice when a job completes, booking the next plan visit, sending day-before reminders, runs itself. Every automated step is proposed, logged, and reversible, and money never moves without your approval.

The field crew actually uses it

A field mode built for phones: today's route, checklists, photo capture, clock-in/out, and customer sign-off, and it keeps working through dead zones, syncing when the signal returns.

Run by the Operations Adviser

All of this lives on one record, so Provenance's Operations Adviser can reason over the whole business: it drafts the schedule, flags the job losing margin, chases the overdue invoice, and proposes your next move with the math shown. You approve, and money and custody never move without your sign-off. That is what a generic tool cannot do, because its AI sees your jobs, crews, assets, and condition together, not just a calendar.

Asked, answered