Solutions · Condition reports

Condition report software: the document that settles the dispute

A condition report is only worth what it can prove. Provenance's reports are captured in the field with annotated photos, signed on the device, timestamped, tied to the job and the asset, and paired into a before/after print when the object comes back. An Operations Adviser compares each new report against the asset's history, so a change is flagged in the custody window it appeared, not months later.

What Provenance does here

01Annotated photosMark damage, wear, and existing flaws directly on the photo, on a phone, at the object.

02SignaturesThe client or receiver signs on the device; the signature binds to the report and its timestamp.

03Before/after printsA signed outgoing report pairs with the matching incoming one into a two-column comparison print.

04Custody linkageEach report ties to the asset's custody chain and the job it was produced on.

05Report typesIncoming, outgoing, pre-transport, post-transport, the vocabulary registrars and insurers expect.

06Client portalSigned reports appear in the owner's portal the moment they're complete.

07Print-readyClean print/PDF output for the registrar's file, the insurer, or the client's records.

08Damage follow-upA flagged condition issue becomes a tracked damage report with photos and resolution status.

Paper doesn't hold up; this does

Clipboard reports get lost, undated, and disputed. A Provenance report carries its own evidence: photo annotations, a signature captured on the device, a timestamp, and the name of the person who took it.

The before/after is the argument

When a client believes damage happened in your custody, the pre-transport and post-transport reports print side by side. Either the mark was there before, or it wasn't, the comparison ends the conversation.

Made for the crew, not just the office

Reports are built to be completed at the object in minutes: photo, annotate, describe, sign. If the crew can't do it fast, it doesn't happen, so speed is the feature.

Run by the Operations Adviser

All of this lives on one record, so Provenance's Operations Adviser can reason over the whole business: it drafts the schedule, flags the job losing margin, chases the overdue invoice, and proposes your next move with the math shown. You approve, and money and custody never move without your sign-off. That is what a generic tool cannot do, because its AI sees your jobs, crews, assets, and condition together, not just a calendar.

Asked, answered

What should a condition report include?

Photos of the object with damage and existing flaws annotated, a written condition summary, the date, the location, the responsible person, and a signature. Provenance captures all of it on a phone and stores it against both the job and the asset.

Can I compare condition before and after transport?

Yes. Provenance pairs a signed pre-transport or incoming report with the matching post-transport or outgoing report into a side-by-side comparison print.

Who can see a finished report?

Your team, and, if you use the client portal, the object's owner, the moment the report is signed.

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